Keep Everyone on the Same Page

School district communication leaders can push important district news to all their schools or selected schools. District news and updates are shared with all administrators, teachers, staff, and parents in the applicable schools. Community members receive a notification with app push, email, and text message (if a post is marked as Priority). Critical posts reach everyone, even those who have not activated their School Signals accounts.

The School Signals district post is served contextually to all members on their school platform. Members don’t have to visit a district website to get information; districts can post all information in School Signals where information is labeled as District News.

The school district communication leader can also set whether comments to the post are allowed or disallowed. Comments can be monitored and set for approval, in which case the district chooses to publish the helpful comments that add to the information or answer a commonly asked question.

Schools can choose how parents participate in community feeds. You have four configuration options:

1. Allow parent posts — Parents can create posts in selected or all feeds. AI can be set to monitor posts. 

2. Allow with moderation — Parents can post, but their posts and comments require admin approval before becoming visible to others. As an admin you can choose the posts and comments that are helpful for the community.

3. Posts disabled — Parents can view content but cannot create posts.

4. Posts and comments disabled — Parents can view updates but cannot post or comment; comment threads are automatically closed.

Additionally, you can restrict posting privileges for an individual parent account if they have violated your school’s code of conduct.

The School Feed content is monitored by an AI tool that school admins can set as strict, lax, or turn off entirely.

When on, the system stops posts and comments that include concerning expressions, foul language, or profanity.

School Admins review the content and can release the post. The best practice is to visit the School Feed daily to manually view and engage with posts and comments.

You will have tools in place to block a community member from posting to the feed, if need be. School Signals customer support is not responsible for monitoring content.

School community members who have logged into School Signals receive email, text, and app push notifications when a new post is made. When a post is made to the School Feed, a notification goes out to school community members.

You can add up to 10 photos and videos per post. If you want to share more pictures, we recommend sharing them in a photo gallery.

AI is the latest development in the school communication space. School Signals provides AI tools for

• language translation,
• content creation, and
• content monitoring.
  

School Feed posts are auto-translated with AI Translate for parents who do speak English as their first language. Parents click the ‘Translate’ button in the post, and the system utilizing AI automatically provides translations for all posts and notifications in their chosen language. 

The AI Assist provides writing help to craft school and classroom feed posts. We include a modern AI post-generation tool in the Add Post interface that writes a post from a prompt. You can also choose a tone of voice. The system does not flag the post as AI-generated, and you can edit any AI-generated text. For transparency, let your school community know when AI was used.

Additionally, AI is utilized to monitor the School Feed content to filter out any concerning posts that may need manual review. It is the school’s choice to use the AI Monitor tool; School Admin has access to the feed settings to turn the AI Monitor on or off, and to adjust its detection scale.

You want to get your messages delivered. Each School Feed post includes a delivery report. You can also access a Delivery Reports page to view reports within your chosen date range and export them.