7 Mindful Communication Goals from a Parent

As a parent of 9 and 11-year-olds, I’m in the midst of school communication and interaction. I often think of my role as a parent communicator. What can I do better? Am I getting my messages across and being heard? How can I support teachers and other parents?

Sometimes, it feels overwhelming. I recognize the heavy burden and workload teachers put on every day. I’m amazed by the unwavering commitment and the energy they put into their teaching daily. I’m not sure I could do the same. Hence, if an issue arises related to missing information or my child, I pause to wonder if, when and how I should contact the school. Through trial and error, I’ve set some communication goals for myself that I try to follow when navigating school life. 

#1 When Addressing a Concern, Stay Mindful

Melania Whitney, a mindful communication coach, identifies three key concepts that are important during mindful communication:

• Being present in the moment to listen.
• Focusing on non-judgment.
• Applying detachment during a challenging situation.

To avoid unwanted escalations when bringing up a concern regarding my child’s learning or classroom topic, I’ve – again, through trial and error – taken steps to apply this type of framework to my communication. I aim to address the concern politely and sincerely while showing compassion to the teacher who works incredibly hard. And – we often forget to say thanks when things are going well. Just like teachers are advised to balance the negative or a challenging topic with the positive, we parents owe the same, if not even more. 

#2 Give the Teacher (and Parent!) the Benefit of the Doubt

Another interesting concept that Whitney talks about in her mindfulness coaching is “fundamental attribution error.” This means attributing someone’s actions to their personality without considering other factors. Humans rush to conclusions, make assumptions, and create labels even though we don’t have all the information. When we don’t know or care to discover what drives one’s behavior, we tend to attribute the behavior to one’s personality. Labels like “bad teacher” or “difficult parent” create a negative school culture, and yes, it is tough to acknowledge that we’ve all been there. On the other hand, by stepping back and showing teachers and parents compassion in challenging moments, we open the space to re-evaluate situations, navigate them positively, and grow as a school community.

#3 Contribute Your Time and Efforts Enjoyably

Getting to know your child’s teacher and recognizing their hard work is always a positive. Teacher appreciation days are important for sending a shoutout to all fantastic teachers. However, small, compassionate gestures that recognize the teacher and the school community also make a big impact. They can align with your interests, too. I’ve donated books to my kids’ classroom and contributed to a pollinator garden in my children’s school. I immensely enjoyed both experiences. I recommend volunteering and getting involved on topics close to your heart. I’m not the first to bring cupcakes to school, but when I see a chance for parent involvement that aligns with my interests, I’m all in. Authentic parent engagement has the most profound impact on creating a positive school culture. It is the thank you note in action that sends a clear message that we care and want to be involved.

#4 Respect Daily Schedules

Just like in business and work life, teachers are doing their jobs and need to strike with a work-home balance. While some teachers likely manage their time just fine off-hours, for instance, by not checking their work email, I remind myself to communicate during school hours, especially if I’m hoping for a quicker response time. Additionally, if I know the teacher is busy at certain hours, I keep my messages as brief and precise as possible. With School Signals, a parent can send a chat message to the teacher, keeping the communication thread easily accessible.

#5 Tap into the Helpful Knowledge of the School Community

Accessing community forums for shared information is where software and app tools such as School Signals play a role. My brother always tells me there should be a five-minute rule before bothering someone’s time and attention. For instance, let’s say you have an issue with your email program. Try for five minutes, and you’ll likely have it solved even faster! With this mindset, before contacting the teacher with my million questions, I check on community forums first to see if my question has already been answered. With systems connected to notifications, I can follow discussion threads and events and be notified of any new updates. Teachers and school administrators are burdened by having to answer the same questions repeatedly, and these social forums, threads, and available discussions help navigate school life without depending on continuous hand-holding.

#6 Connect with Parents Like You 

While it may sometimes feel that we parents are on an island from other families, it does not have to be that way. There are moments when we can develop genuine connections and share even deeper conversations. The more conversation starters we have, the more we can connect. Social platforms are never 100% true reflections of anyone, but they can be good ways to gain some understanding of a person’s personality and interests. In School Signals, engagement features such as School Feed, Groups, and School Directory are access points to learn more about the parent community and start a conversation. In my case, I know the gardening and nature enthusiasts in my kids’ school and feel like we always have something to talk about, share, and deepen our relationships.

#7 Communicate When There is a Real Need

This topic leans towards psychology, but I make sure that I carry my role as a parent and talk about parent topics with teachers and the community; however, when my kids can speak up, I prefer that they do that directly. School software and app systems should not replace the critical developmental need for the child to learn to speak for themselves and carry their own responsibilities. Yes, it may be easy, and sometimes too easy, to send another message or chat to a group, but children also have pride in delivering fresh news that a parent has not already shared. There is a place for prideful moments when a child hands out a paper with a handwritten note or tells a meaningful family update or a story in their own words. No software or app should ever take that away.